Communications Unit Opportunities – Niagara Regional Police Service
4 min read
Join Our Team
Call Takers:
- Respond to emergency 9-1-1 and non-emergency calls for assistance and information via the telephone or other
- mandated communication medium.
- Provide timely service, being a critical first contact between the public and emergency services which includes police, fire or medical intervention.
- Assess, prioritize and input critical information into the computer aided dispatch program and transfer calls to appropriate emergency response agencies as required.
- Must remain calm, composed and be able to take control of a situation that may be chaotic, heart-wrenching, stressful, and confusing.
They are the vital link in keeping the residents of Niagara safe.
We are always looking for qualified candidates to fill Temporary Communicator Positions.
For more information on what a Temporary Communicator position entails, as well as qualifications, please see below.
Interested in applying?
Email [email protected] to learn more.
Download the Temporary Communicator Info Package
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If you are interested in learning more about starting a career as a Temporary Communicator please click here to download the package.
Includes:
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Take The Self Assessment
Are you considering starting a meaningful career with us at the Niagara Regional Police Service Communications Centre? Take the self-assessment to find out.
| Am I able to… | ||
|---|---|---|
| YES | NO |
Work and learn in a fast-paced and ever-changing work |
| YES | NO |
Learn in a variety of settings (classroom, one-on-one coaching, online, etc.)? |
| YES | NO | Quickly grasp and comprehend training materials and procedural information? |
| YES | NO | Interact in a professional and calm manner, even under pressure? |
| YES | NO | Maintain a high level of professionalism, both on and off duty? |
| YES | NO | Work collaboratively and productively with coworkers and superiors? |
| YES | NO | Operate within a paramilitary working environment (i.e. take directions from your superiors in front of coworkers)? |
| YES | NO | Work in an office environment with scheduled breaks? |
| YES | NO | Gain a sense of satisfaction from keeping our community safe? |
| YES | NO | Work rotating shifts (days, evenings, nights), including weekends and holidays; potentially missing personal/family events? |
| YES | NO | Commit to deliver excellent service to the public? |
| YES | NO | Emotionally disengage in order to complete my tasks when dealing with situations involving suffering, tragedy, and other emergencies? |
| YES | NO | Solve problems under pressure? |
| YES | NO | Assess my strengths and weaknesses and seek opportunities for self-improvement? |
| YES | NO |
Do my ordinary duties extraordinarily well with competence, commitment, and compassion? |
| Do I have… | ||
|---|---|---|
| YES | NO | Critical thinking abilities and excellent multi-tasking skills? |
| YES | NO | A strong support system for debriefing and emotional support? |
| YES | NO | Self-care strategies to maintain work-life balance? |
| YES | NO |
The support of my family to commit the time required studying numerous materials during the training process? |
| YES | NO |
The ability to concentrate, read, and comprehend training materials required to be successful in the training process? |
| YES | NO | The self-confidence to be assertive when the situation demands it? |
If you answer YES to all of the questions, then you should consider starting a meaningful career with us at the Police Service Communications Centre as a Temporary Communicator!
Temporary Communicator FAQ
| One of the most frequent questions asked about the role is what exactly does temporary mean? |
|
| Is this a contract position? For example, renewed every 6 months? |
|
| How many hours will you receive as a Temporary Communicator? |
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| Is there ever any chance to work overtime? |
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| How long does it take to attain a full-time position? |
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Be a part of something great.
Join us and answer the call to serve our community.
If you have questions, or to learn how to apply Email [email protected] to learn more.
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