You should start by confirming is the company can handle the cargo you want to ship. Never at any point assume that the forwarding companies offer same services. You will realize that there are a majority of companies that only concentrate on certain types of products and only a few can transport all the products. By engaging in thorough prior research you will be in a position to know that you are dealing with a company that will transport your cargo safely.
It is also necessary to know if the company is big enough to handle your cargo. One way of doing this is engaging a company with many service contacts. This is important especially during the period when space becomes a problem, and this will reduce the chances of your good being shipped to its destination. Having many contact services is important since they will always have a solution even during the peak season. As a result, you will be in a position to ship your cargo in time, and this will help in strengthening your relationship with the receiver.
Apart from that, you should also make sure that the company has a good network of global agents. These are important since they will also ensure that there is a smooth flow of information. With this you will be in a position to know where your product is and also in getting your product at the right time.
You should also make sure that you are engaging a company that is financially stable. You find that most of the people always think that once they have paid for the shipment their goods will reach in time forgetting to check the financial portfolio of the package forwarding company. At some point you may find that the company is unable to pay the ocean carrier yet you have paid for the package. This is disadvantageous since it will lead to delay of your cargo release and it will also accumulate some additional charges which will make you spend more than the intended amount.
Communication is also a factor to be considered. It is important that you engage a company that should be giving you constant updates on the status of your cargo in case of anything. Another thing is that they should respond to your calls in time. With this you will be in a position to monitor your shipment and be ready for anything.
Apart from that, you should concentrate on the references. References are important since they will help you in knowing the number of successful operations that the forwarding company has handled previously. One good thing about this is that you will be sure that your goods will reach their destination in time.